Solar FAQs
- Solar panels capture the sun’s energy as it shines down on them
- The sun transmits energy in the form of electromagnetic radiation
- When this radiation is absorbed by the solar cells, a chemical reaction occurs, causing rapid electron movement. Because of the way the cells are manufactured with layers of material with differing atomic structures, the electrons are forced to move in one direction, creating direct current, or DC
- It then flows into an inverter which converts the DC into alternating current, or AC, to be usable in your home or business
It depends on how much electricity you use. Two homes the exact same size will use different amounts of electricity and therefore require different size systems. Major electrical loads within a home are air conditioners, electric heaters, pools, washing machines and dryers and other heating elements or motors.
The actual amount of electricity produced is dependent on how much solar energy reaches your site. An optimally located array would face north and have nothing obstructing the sun’s rays from reaching the solar panels, such as trees or other structures that produce shading.
Actual system production can easily be calculated by our Solar Consultant with a free site analysis.
Solar prices have become more affordable than ever. We can install a system for little to no money down and get you on the road to saving money every month on your electric bill.
Since every customer’s needs are unique, the exact solar panel system cost will depend on system size, ease of installation, and rebates or incentives. Each installation is custom built depending on the unique power needs of each residence.
When purchasing, most people decide to finance a solar power system. However, you are welcome to pay cash, find your own financing solution, or use our lending program through Certegy.
The two main parts of a solar system are the Solar Panels and the Inverter.
Your solar panels are often exposed to harsh weather conditions, and your inverter is constantly working with the conversion between AC and DC electricity. Whilst the overall system is efficient and quiet, it is doing the hard yards every day to produce clean electricity for your home.
Solar Arena recommends servicing your solar power system once every 2 years to guarantee that your unit is producing as much renewable electricity as it should be. What’s best we will include the first service for free!
This servicing helps safeguard against any problems in the future, so that you can get the most out of your investment.
During the day, the sun shines brightly and solar panels get busy absorbing rays and generating electricity. But what happens when the sun goes down? Can solar panels work at night?
Even though solar panels are not actively producing much at night (maybe just a little bit if the moon is bright enough), appliances are still getting power in your home. How?
Your home is connected to a main utility grid. Think of the grid like a giant bank that you can draw power from or even deposit power to from your solar power system. During the day, extra power that your system produces but doesn’t use gets sent back into the electric grid that everyone shares.
Your utility company will pay you a set amount for energy that you “sell” back to them. And during the night time when your system is not producing enough to power your appliances, you can draw power back from the grid. This process is called net-metering.
A battery back-up can be a good choice as power is generated during the day and then banked in the batteries to be used when needed. As technology improves, the cost and efficiency of this system will increase – watch this space!!
Well, obviously light equals power, so the more direct light the panels receive, the more power will be produced. Which means less direct light will produce less amounts of power. Bright, sunny days will contribute to your system working at peak capacity. But on a day with thick cloud cover, power production will be much lower than average.
Besides direct light, solar panels will also absorb diffused light, or reflective, light. As an example of diffused light: a cloud may briefly cover the sun, but we still receive light from the whole sky. That light, though not directed in a beam towards the panels, will still be absorbed. Power production will be reduced by about half, but will not come to a complete standstill.
Panels can also absorb reflective light from shiny or light-coloured surfaces.
Yes, it is compulsory for your electricity retailer to purchase electricity produced by your solar power system. This is called a “feed-in tariff” and it turns your solar power system into an income generating asset. Please contact your energy provider feed-in tariffs available for your property.
The minimum roof space requirement is at least 10 meters squared. We will inspect your property plans to determine the exact amount of suitable space you have available and what size system you can accommodate.
Solar Arena installs the solar power system using our fully registered and licensed electricians who are accredited with the Clean Energy Council.
Our solar systems come with:
- Workmanship – 15 year warranty on roof mount framing and on-site installation
- Inverter – 10 year warranty regardless of standard warranty offered on premium range
- Solar Panels – 12 year warranty
- Solar Panel Performance – 25 year warranty
Any issue or problem with your system is handled by Solar Arena’s Complaints Handling Procedure
Any warranty claim is handled with Solar Arena’s Warranty Conditions
Solar Arena will honour these warranties as per our Warranty Conditions
Solar Arena is here to help with all aspect of your Solar, and we pride ourselves on our aftercare program
- Workmanship – 15 year warranty on roof mount framing and on-site installation
- Inverter – 10 year warranty regardless of standard warranty offered
- Solar Panels – 12 year warranty
- Solar Panel Performance – 25 year warranty
Performance is affected by a number of factors.
- The manufacturer of your Solar Panel offered a 25 year panel linear panel performance
- Solar Arena will offer your first scheduled service for free, which includes cleaning your panels from dust and grit, along with checking the inverter performance. Post this period, we have an after care maintenance program which you can subscribe to with a discount!
- As we use quality product, you are guaranteed a reliable and efficient energy solution for years to come, with the backing of Solar Arena for all your service related and maintenance issues.
Yes, electricity distributors, who are responsible for managing the electricity grid, require special digital meters to be installed. We will work with your distributor to ensure the appropriate meter is installed. In Victoria, Smart Meters have already been rolled it.
- Solar Arena will contact your energy retailer and lodge all the relevant paperwork to advise of your change to Solar Energy
- Unfortunately we cannot negotiate feed in tariff terms with your provider however, you can refer to the following website to determine your options:
Comparison Website:- https://compare.switchon.vic.gov.au/start
- An inspector signs off on the electrical work
- Solar Arena will send off all the relevant paperwork to your power company
- Once they receive ALL the paperwork, they will conduct the Solar grid connection via the network supplier
- As there are a handful of companies dealing with this, it can take weeks if not months to get your Solar working for you.
Victoria – There are five electricity distributors in Victoria. Each is responsible for a separate geographic region of Victoria.
- Citipower
- Jemena
- Powercor Australia
- AusNet Services
- United Energy Distribution
NSW – There are three electricity distributors in NSW. Each is responsible for a separate geographic region of New South Wales.
- Endeavour Energy
- Essential Energy
- Ausgrid
QLD – There are two electricity distributors in QLD. Each is responsible for a separate geographic region of QLD.
- Energex
- Ergon Energy
WA – There are three electricity distributors in WA. Each is responsible for a separate geographic region of WA.
- Western Power
- Synergy
- Horizon Power
ACT – There are one electricity distributor in the ACT. Each is responsible for a separate geographic region of the ACT.
- ActewAGL
- What price will they pay you for your electricity, in cents per kilowatt-hour (kWh)
- What is the cost of the electricity you purchase from the provider (in cents per kWh) and will you lose your off-peak rates (if you have) once you install solar
- Will you be charged a higher daily fixed charge if you connect your solar PV system?
- Are there any penalty clauses (termination costs) or other administration fees
- What will be the form of payment for electricity produced? Cash or credit to electricity bill?
- What are the billing / payment periods
- Will you need to change to a new meter and what will it cost?
- Do you have to pay any additional fees?