Warranty
Solar Arena only deals with Tier 1 Solar panel products & high quality inverters for our Premium, Innovation and Revolution Range, and we are committed to providing you with excellence in service
Our solar systems come with minimum:
5 Years Whole-Of-System Warranty
Separate equipment and services warranty are as follows
Workmanship
15 year warranty on roof mount framing and on-site installation
Inverter
10 year warranty regardless of standard warranty offered on premium range
Solar Panels
12 year warranty
Solar Panel Performance
25 year warranty
Warranty Terms and Conditions
Version 2.1 | June 2019
Solar Arena seeks to maintain and enhance quality of its services by providing its customers with high quality products and services. It values customer service by providing
Five Year Whole-of-System Warranty
Separate equipment and services warranty are as follows.
Inverter Warranty
Cover
- The Inverter Warranty covers the components of the customers installed system
- Solar Arena will provide the customer with the document setting out the relevant Manufacturer Warranty following the installation of their System
Period
- 10 year warranty on Fronius Inverters
- 5 year warranty on Goodwe Inverters
- 5 year warranty on Redback Inverters
- 5 year warranty on Redback Battery Enclosures
Exclusions
- Refer to applicable Inverter Warranty
Photovoltaic Module (Panel) Warranty
Cover
- Refer to the applicable Photovoltaic Panel Warranty
Period
- Solar Arena offers a 12 year warranty regardless of standard manufacturer’s warranty provided on photovoltaic panels.
Exclusions
- Refer to the applicable Photovoltaic Panel Warranty
Workmanship Warranty
Cover
- The Workmanship Warranty covers roof mount framing and on-site installation
Period
- Solar Arena offers a 15 year Workmanship Warranty
Exclusions
- Any claims that arise, or Solar Arena is notified of, outside the Workmanship Warranty Period
Warranty Claim Procedure
To lodge a warranty claim with Solar Arena or outside Solar Arena please use following details:
Solar Arena
Phone: 03 9333 0433; 03 9333 7080
Email: info@solararena.com.au
Australian Consumer Law (ACL)
Consumers are entitled all legal rights based on Australian Consumer Law (ACL).
Manufacturer’s Warranty
Claims of manufacturer’s warranties are lodged based on details and procedures explained in each product’s relevant warranty conditions document.